Configuring a function To configure contact functions, for example CEO, CSR, etc., do the following: In the Module menu, click CRM. In the Menu bar, click Configuration. In the Submenu, click Function. Click . Fill in the following fields: Field Task Code Fill in a short description of the name, for example NM Name Fill in the description in full, for example Name Click Save. Assign a function to a contact in the CRM module.