Configuring a communication type

To configure a type of communication, for example email, telephone number, etc., do the following:
  1. In the Module menu, click CRM.
  2. In the Menu bar, click Configuration.
  3. In the Submenu, click Communication Type.
  4. Click .
  5. Fill in the following fields:
    Field Task
    Code Fill in a short description of the name, for example NM
    Name Fill in the description in full, for example Name
  6. Select a type of Media from the drop-down menu.
  7. Toggle the Status button to (de)activate the configuration.
  8. Click Save.
Assign a communication type to an external party in the CRM module.